Terms & Conditions - Return Policy

shopbikes.eu is an electronic shop (e-shop) that sells products and services over the Internet. shopbikes.eu is a property of D. Sapountzis, Sole Trader of Bicycles, Spare Parts, Lubricants etc, that has its base in Irakleia, Serres, Greece.

The shop offers its services to you,the visitors or customers, only on the condition that you accepts the following terms and conditions as well as everything that is mentioned in the accompanying pages regarding our policies on "Privacy Policy" and "Delivery Information". If you have visited shopbikes.eu or made a purchase through shopbikes.eu then you automatically accept these terms. Please read them carefully.

Restricted licence

shopbikes.eu, under the terms and conditions that are explained here in and under all the applicable laws and regulations gives you a non-exclusive, non-transferable personal, limited right of access, use and presentation of this webpage and its contents. This right does not constitute transfer of ownership of the website or its contents and it is given under the following restrictions: (1) you must keep in all copies of this webpage and its contents, all the annotations that refer to intellectual and other property rights. and(2) you may not change the webpage and its contents in any way, or reproduce it or present it in public or distribute it in any way or use this webpage and its contents for any not-for-profit or commercial purpose, unless otherwise permitted by this note.


shopbikes.eu has the right to change or amend the terms and conditions regarding the use of this webpage at any time. Such changes or amendments, additions, or deletions in the terms or conditions are applicable right away from the time of publication. Their publication can be done in any way, including but not limited to posting them in this webpage. Any use of this webpage after a change or amendment is considered to constitute an acceptance from your part of these changes or amendments or additions or deletions. shopbikes.eu may at any time, denounce, change, postpone or suspend any functionality of this webpage including the availability of a photograph, presentation or description of any product or service.

Limited liability

shopbikes.eu, its owner, its employees or any other representative of shopbikes.eu has no responsibility or liability for any special, consequential, incidental or exemplary damages or costs, direct or indirect including but not limited to damages for lost profits, loss of use, lost data, loss of privacy, lost of customers, damages to third parties arising out of or in any way connected with the use of this webpage or its contents or any other webpage linked from shopbikes.eu even if shopbikes.eu had been advised of the possibility of such damages, or had previous knowledge or knew or was under obligation to know about the possibility of damages.

Product Information

The photos that depict the products are indicative and cannot be binding for shopbikes.eu. Moreover, shopbikes.eu has no responsibility or liability for any technical characteristics and product descriptions that come from our affiliates or suppliers with respect to the validity of their contents.

Cancellation of an order

shopbikes.eu provides the means to cancel an order (in part or in full). For any such cancellation you will have to send an email to info at shopbikes.eu. You can cancel an order up to the minute we inform you that your order has been shipped. After that point in time no cancellation is possible.

Return of Goods

You may return goods that you bought through the e-shop within 14 days from the day you received them if for any reason you are not satisifed with them.

In such a case you will pay for the return shipping costs. They normally are similar to the costs of the initial shipping which you can check at our web site

In case there was a cheaper shipping method than the one you selected, you will also pay for the difference between the cheapest method and the one you selected.

You can inform us about your intention to return a good either via email or via fax

In case of a return, you must make sure that the goods are in the same condition they were when you received them. All goods should be accompanied by the relevant receipt or invoice.

In order to avoid any trouble, you should check at the time of the delivery the condition of the goods and that the wrapping is intact so that obvious defects (broken goods, wrong goods) will be discovered as soon as possible.

Goods that have been used cannot be returned or replaced in any case. Only in the case of defected goods or an error we will consider replacing the item, and only after the defect or error will be confirmed by the manufacturer.

In order to return your goods you can contact us via email info at shopbikes.eu, or call us +30 23250 22489. If you happen to be near by, you can also visit us at our store. Lastly, you can also write to us at the following address:

D. Sapountzis Politexneiou 75 Irakleia, Serres 62400 Greece

Disputes resolution

The laws that are applicable to all of these terms and conditions are the laws of the Greek state and for any disputes concerning this policy the courts of Serres, Greece shall have exclusive jurisdiction.